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Orders

Find answers about orders below

SoccerTutor.com is a football coaching resource trusted by 500,000+ coaches worldwide, offering printed books, eBooks, coaching videos, the Coach Viewer App, and Tactics Manager software.

Orders

What payment methods do you accept?

We accept many secure payment methods at checkout, including:

  • Cards: Visa, Mastercard, American Express (and most debit cards)
  • Express Checkout: Shop Pay, PayPal, Apple Pay, Google Pay
  • Local Payments: iDEAL (Netherlands), Bancontact (Belgium)
  • Buy Now, Pay Later: Klarna (available in eligible countries)

All available options will show on the final checkout page.

Has my order shipped?

Printed books

As soon as your order is dispatched, you’ll receive a Shipping Confirmation email with a tracking link.

Digital products (eBooks, videos, software/apps)

As soon as your purchase is complete, you’ll receive an email with your access and download instructions.

If you don’t see it within a few minutes, please check your spam/junk folder.
Will digital products be available immediately?

Yes. As soon as your order is complete, you’ll get instant access.

eBooks & Videos

Available immediately inside the Coach Viewer App on: Windows, Mac, iPhone, iPad, Android (phone & tablet), and Chromebook.

Check your inbox straight after checkout for an email with your access details.

Tactics Manager

If you already have Tactics Manager installed (Free version), your account will be upgraded automatically after purchase. Check: Settings → Account

If you haven’t installed it yet, install from the app store and log in with your purchase email.

My order never arrived

Please check the tracking link in your Shipping Confirmation email.

If the tracking hasn’t updated, or your parcel is marked as delivered but hasn’t arrived, contact us:

  • Reply to your Shipping Confirmation email
  • Or use Live Chat on our website

Still need help?

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